Privacy Policy

**Privacy Policy**

**Last Updated:** 09.28.2024

**Kitana Cleaning** ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website [www.kitanacleaning.com] (the "Site"). This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected.

### 1. **Information We Collect**

We may collect the following types of information:

- **Personal Information**: This includes your name, email address, phone number, postal address, and any other details you provide when contacting us or booking a service.

- **Payment Information**: For processing service payments, we may collect your payment card details or use third-party payment providers.

- **Technical Information**: We may collect details such as IP address, browser type, operating system, and browsing patterns to improve our website’s performance and user experience.

- **Cookies and Tracking Data**: We use cookies and similar tracking technologies to track activity on our site and hold certain information.

### 2. **How We Use Your Information**

We use the information collected for the following purposes:

- To provide and manage our services.

- To communicate with you regarding your bookings, service updates, or changes to our policies.

- To process payments and manage billing.

- To improve and personalise your experience on our website.

- To comply with legal requirements and ensure safety and security.

### 3. **Sharing Your Information**

We do not share your personal information with third parties except in the following cases:

- **Service Providers**: We may share information with trusted third parties who perform services on our behalf, such as payment processing, email delivery, and customer support.

- **Legal Compliance**: We may disclose your information if required by law or to protect our rights and property.

### 4. **Data Security**

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no electronic transmission or storage is completely secure. We strive to use commercially acceptable means to protect your personal data, but cannot guarantee its absolute security.

### 5. **Your Rights**

Depending on your location, you may have the following rights regarding your personal information:

- Access, correct, or delete your personal data.

- Object to the processing of your personal data.

- Withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us at **[email@kitanacleaning.com]**.

### 6. **Links to Other Websites**

Our site may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies.

### 7. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Please review this policy periodically for any updates.

### 8. **Contact Us**

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

**Kitana Cleaning**  

 London, Greater London, England, United Kingdom 

 +447804494924